IMPULSE #3

World Usability Congress, 16. & 17. 10.2024

About the Event

The World Usability Congress (WUC) took place once again this year at the Congress Center Graz. On October 16 and 17, 2024, various speakers gave speeches about their experiences, learnings and successes in the field of UX and CX in three rooms accessible to us. For me personally, the most exciting sessions were „Why we do what we do – Loving the User“ and „Websites and Apps for Everyone – Making Accessibility Easy“.

From the first presentation by Joe Lanzisero, former experience designer at Disney, I learned a lot about the importance of thinking about your users and creating a special experience for them. Even if the user, or in his case the visitors to the theme park, don’t actively notice it, it will still have an impact on their experience with the product.

Just like the first presentation, „Websites and applications for everyone – making accessibility easy“ was about user experience. But not in the analog space, but in the digital space. How can we design websites so that they can be used by everyone? What special needs do people with physical disabilities have when using websites and how can we meet them?

Reflection/ Impact on my Thesis

For me personally, the most exciting sessions were „Why we do what we do – Loving the User“ and „Websites and Apps for Everyone – Making Accessibility Easy“.

From the first presentation by Joe Lanzisero, former experience designer at Disney, I learned a lot about the importance of thinking about your users and creating a special experience for them. Even if the user, or in his case the visitors to the theme park, don’t actively notice it, it will still have an impact on their experience with the product.

Just like the first presentation, „Websites and applications for everyone – making accessibility easy“ was about user experience. But not in the analog space, but in the digital space. How can we design websites so that they can be used by everyone? What special needs do people with physical disabilities have when using websites and how can we meet them?

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