#12 | User-centered Design in Wearable Expressions

The following paper „Understanding and Evaluating User Centred Design in Wearable Expressions“ by Jeremiah Nugroho and Kirsty Beilharz from the University of Technology Sydney was presented at the 2010 Conference on New Interfaces for Musical Expression (NIME). This paper describes the multi-dimensional design factors needed to create and evaluate what the authors define as „Wearable Expressions“.1

The authors differentiate between the following terms: Wearable Computing, Wearable Art, and Wearable Expression. According to the authors, Wearable Computing describes pocket-sized and portable computing systems that don’t necessarily have to be worn on the user’s body. These systems follow the principles of traditional screen-based desktop computing. Apart from that, the purpose of wearable art is mainly recognized as purely aesthetic, supported by technology. The authors introduce the term Wearable Expressions, which are the focus of their paper, defined as „smart gadgets or devices“ that users wear on their bodies and that contain “ certain computing intelligence“ to serve specific user tasks.

Given that this paper was written in 2010, at an early stage for consumer-ready wearable devices, it makes sense to sharpen the blurred lines between these terms to emphasize the focus on the user’s perspective rather than pure technology or art. Three years earlier, in 2007, Apple Inc. introduced the first iPhone as a wearable mobile device designed to fit in consumers‘ pockets.2 At the time, wearable technology was not as common as it is today.

Further the authors point out the lack of acceptance of wearable devices at the time. They cite the negative example of the Oakley THUMB Pro. At the time, these earphone-embedded sunglasses had several problems for users, such as low battery capacity and high market prices, as well as the common user habit of holding a phone to the ear. Issues such as cost, comfort, appearance, ergonomics, usability, and aesthetics had prevented the public from adopting new designs.

Compared to user habits and the industry’s technical capabilities in 2010, today’s device landscape is much more divers, which goes hand in hand with greater receptivity and adoption by potential users. Not only are products coming in more affordable price points, they are also becoming more trendy. One example is Bluetooth in-ear headphones, which seem to be the iconic everyday objects of the 2020s.

The authors state 12 shaping factors for wearable expressions:

  1. Size / dimensions
  2. Device positions
  3. Power source
  4. Heat
  5. Weight
  6. Durability / resistance
  7. Washability
  8. Enveloping / fabrication
  9. Functionality
  10. Usability
  11. Sensation
  12. Social connectivity

According to the authors, size, device position, power source, and weight are fundamental and highly interrelated factors. These aspects can affect the user’s comfort, appearance, perception, and interaction with the device. Therefore, designs should meet the user’s expectations and ergonomics in relation to their anatomy. Depending on the context of use, considerations such as whether a power source should be corded or cordless, as well as the overall weight of the device, strongly influence aspects such as mobility and muscular effort.

Compared to the past, best practices and standards seem to have been established. The authors already mentioned the wristwatch as one of the simplest attachments to the human body. Today, we see a range of smartwatches, fitness bands, health trackers, which are even implemented in their brand’s own technological ecosystem and communicate with each other. However, it seems that other forms of wearables, such as head-mounted displays or smart glasses, have not entered our everyday lives yet.

With the technological advances of the last 14 years, the mentioned issues of size, power source and weight of the hardware may not be a problem anymore. The possible range of functionality and features, both on the software and hardware side, seems to be less limited to a single device than it used to be. At the same time, today’s devices are more advanced than ever when it comes to durability and washability of hardware materials. As defined in the paper, these factors require design considerations for multi-contextual use, such as flexibility, absorbency (the body’s natural excretion), or heat distribution.

Instead, in relation to today’s technological possibilities, the focus of design must shift to the core of useful and user-centered concepts by ensuring the quality of usability, which is manifested, for example, in effortless navigation, and by reducing the total number of selected features. Higher relevance for users and their engagement can be achieved by truely enabling them to enhance their physical capabilities through the integration of sensations such as hearing or touch, on the one hand, and to connect with each other socially, on the other.

In summary, it is noticeable that this paper is at an early stage of research on consumer-ready wearable technology. This is not only because the authors emphasize that their research started with this paper and further steps are planned, but it is also recognizable when it comes to hardware issues preventing Wearable Expressions to be well designed, which we mainly do not need to face in the present time. Provided that the authors made a serious contribution to the state of the art at the time, it is important and right to start with a paper like this. Taking a position for a more human-centered approach at that time turned out to be groundbreaking for how technology should be designed today in an increasingly technological world. Some parts of this paper may be outdated, but other parts are still more important than ever.

Resources

  1. Jeremiah Nugroho, and Kirsty Beilharz. 2010. Understanding and Evaluating User Centred Design in Wearable Expressions. Proceedings of the International Conference on New Interfaces for Musical Expression. DOI: 10.5281/zenodo.1177867 ↩︎
  2. Wikipedia. (2024). Apple Inc. In Wikipedia. Retrieved April 20, 2024, from https://en.wikipedia.org/wiki/Apple ↩︎

Cognitive UX #1 // Designing for the Mind: The Intersection of Cognitive Psychology and User Experience Design.

With „Cognitive UX“ I want to delve into the connection between cognitive psychology and user experience design (UX). I will explore how a deeper understanding of our minds can enhance the way we design various user interfaces, that are not only aesthetically pleasing but also psychologically effective, engaging and user friendly. I want to explore how our minds work and use these insights to improve the overall design of digital spaces.

Psychology in UX Design, Ish∆n
https://uxdesign.cc/the-psychology-of-ux-design-859439bc8a32

Within my research, I aim to answer the main research questions: „How does cognitive psychology influence user experience design?“ and „How to enhance user experience through psychological considerations in an effective and user-friendly way?“ and investigate into various directions and influences, such as:

Understanding User Cognition

– How do users think and process information and various design elements?
– What mental processes influence how users interact with digital interfaces?
– How can understanding cognitive biases improve UX design?

Perception and Design

– How do users perceive and respond to various design elements and information?
– How can design elements be structured to align with users cognitive perceptions?
– How do visual and sensory perceptions influence the aesthetics and functionality of a user interface?

Design Thinking and Problem Solving

– How to apply cognitive processes to creative problem-solving?
– In what ways can cognitive processes enhance creative problem-solving in design?
– How can UX designers use cognitive psychology to anticipate and solve user problems?

Emotional Psychology

– What impact do user emotions have on the overall user experience?
– What design elements can trigger positive emotional reactions in users?
– How can UX designers measure and analyse emotional responses to their designs?

Decision Making and User Choice

– How do design elements influence and support user decision-making processes?
– What strategies can be used to simplify user choices?
– How can cognitive psychology be used to predict and guide user decisions?

User Behaviour and Interaction Patterns

– What common patterns emerge in user behaviour when interacting with digital interfaces?
– How can designers anticipate and cater to these behavioural patterns?
– What role does user context (e.g., environment, device) play in shaping interaction patterns?

Accessibility and Cognitive Diversity

– How can UX design be tailored to accommodate users with different cognitive abilities and limitations?
– What are the challenges in designing for cognitive diversity, and how can they be addressed?
– How can universal design principles be applied to ensure cognitive accessibility?

User Testing and Cognitive Feedback

– How can insights from cognitive psychology be effectively applied in conducting usability tests?
– How can designers interpret cognitive feedback to improve UX design?
– Which methods are most effective for collecting cognitive feedback during user testing?

Cognitive Psychology in UX Strategy

– How can cognitive psychology principles be integrated into a holistic UX strategy?
– What are the benefits and potential pitfalls of applying cognitive psychology in UX design?
– How can cognitive psychology inform the long-term vision and direction of UX projects?

Development and Prospects in Cognitive UX

– How has the practice of cognitive UX evolved over time, and what key historical insights have shaped its development?
– What are the emerging trends in cognitive psychology that could impact future UX design
– How might advancements in technology, like AI, augment cognitive UX strategies?

Personal Motivation

After careful consideration and alternating between topics in user experience design (UX Unicorn) and mental health (Imposter Syndrome), I have decided on a new topic that combines these two interests in a certain way. I have a strong interest in human minds and a desire to deepen my knowledge of UX design, which makes this topic an ideal choice. It allows me to explore the humans psyche and how to apply this knowledge to create better user interfaces. It also illustrates the intersection of science, psychology and art and emphasises the role of psychology in a field like UX that seamlessly connects different disciplines.

This topic holds significant value as it merges insights about the human mind with the enhancement of user experience design. Understanding how people think and process information enables the creation of user interfaces like websites and apps that are not only visually appealing but also intuitive and user-centric. This approach can lead to more effective and satisfying user interactions, making digital products more accessible and enjoyable. It leads to better experiences for users and more impactful designs.

One possible challenge with this topic is balancing the complex theories of cognitive psychology with practical UX design. Cognitive psychology can be quite detailed and scientific, so applying these concepts to design in a simple, user-friendly way might be tricky. Another challenge could be keeping up with the latest research and technology in both fields. Also, designers need to consider diverse user needs, which means understanding a wide range of cognitive abilities and preferences. This can make it hard to create designs that work well for everyone.

Literature

For my next steps, I want to look at the basic concepts of cognitive psychology and how they apply when it comes to UX design. This will help build a solid foundation for the topic. I will also explore different directions and aspects in this regard. In terms of general topics, I don’t want to limit myself too much yet. These can be extended in a variety of directions: From exploring the Gestalt principles of design, the laws and principles of UX and interesting personalities in this field (such as Don Norman) through a closer look at the past and future of „Cognitive UX“ and different directions (such as emotional design, mindful design, user-centred design) to very specific examples (such as the phenomenon around Facebook’s Like button or the small but impactful difference within ATMs). I would then also like to provide some examples of how these theories are used in the design of user interfaces such as websites and apps and show some case studies of successful designs. Tests and interviews with users would also be interesting at a later stage. I am looking forward to dive deeper into the field of UX psychology and how it shapes and improves the user experience in profound ways.